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The McDonald’s Factor – the benefits of process

You will have probably worked out by now that if you want to take a sick day or time off from your business without it shutting down, you need to have staff on hand that share your knowledge about running it – in other words, there are systems and processes in place that enable continuity […]

What will be your game changing strategy for 2013?

We live in a time of unprecedented change, have you challenged your plans for 2013! Have you developed or refined your strategic plans for 2013 as yet? Is the direction clear? What will be the three key focuses / strategies? What has to change? The December – January period can be a time each year […]